Watcher Surveillance Solutions

Your cameras see everything. We make sure someone acts on it.

Expert, live-monitored video surveillance from our 24/7/365 Surveillance Operating Centre.
Get a free security assessment
Call 012 006 1051

Always watching.

PSIRA-registered Surveillance Officers monitor your site day and night, every day of the year.

Threats spotted as they happen.

Real-time AI detection flags suspicious activity the moment it starts.

Verified, escalated, resolved.

Officers confirm every alert before your armed reaction or on-site team is dispatched. Each incident is then tracked through to closure.
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Protecting South African sites since 2019
Trusted by Farms and Paramount K9 Solutions
Most CCTV cameras are never actively watched. They only show you what went wrong after the fact.
  • Watcher turns new or existing camera systems into an active line of defence for estates, farms and commercial, retail and industrial sites.
  • Our AI picks up suspicious activity in real time, our officers verify it, and genuine threats go straight to the right response team.
  • The result is fewer incidents, fewer wasted call-outs and the confidence that someone always has your back.

Off-Site Monitoring

A Closer Look
Dive into the benefits

What is Watcher?

Watcher Core Competence

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Software

Watcher owns, operates and maintains a specialist stack of software for the management of CCTV video footage in the South African environment.

Post Analysis

Video Management System

Real-Time Analytics (AI)

License Plate Recognition

Facial Recognition

Alert Manager

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Surveillance Services

Surveillance Services uses the Watcher software in its Surveillance Operations Centre (SOC) to provide AI assisted offsite monitoring services.

Real-Time Video Monitoring

Incident Management

Customer Support

Post Analysis

Reporting

Surveillance Support Services

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Hardware

Watcher manages the supply, installation and maintenance of CCTV equipment as well as the ICT systems needed for the delivery of its surveillance services.

CCTV Equipment

CCTV Networks

Information & Communication Technology (ICT)

Cloud Hosting

Video Recording

Solar and Backup Power Solutions

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System Support Services

System Support Services uses the Watcher Network Operations Centre (NOC) to monitor and support systems, ICT equipment and networks in order to ensure stability and video uptime.

Network Monitoring

Network Management

Field Support

IoT Capabilities

Power Supply Monitoring

Watcher offers Standard and Bespoke Surveillance Solutions.

STANDARD SOLUTIONS

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Off-site Monitoring

Watcher's Surveillance Operating Centre (SOC) monitors cameras at the customer's site using its advanced network and software capabilities. Types of customers include:

Residential Estates

Commercial / Retail / Industrial Premises

Software as a Service (SaaS)

Any entity that is in the business of monitoring and managing CCTV video can use the Watcher software for this purpose. These customers include:

Companies that monitor their own internal video feeds

Companies that monitor video on behalf of a third party

Explore Standard Solutions

BESPOKE SOLUTIONS

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Retail Analytics

Retail Analytics entails the use of CCTV video to gather shopper or visitor information, such as:

Visitor Demographics

Shopper behaviour; etc.

Custom Surveillance Solutions

Custom solutions are the use of CCTV video for operational management and staff supervision. Applications would include:

Alerts of people/vehicles entering ”no access” areas

Checking if staff is using PPE

Explore Bespoke Solutions

Why choose Watcher?

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AI and system functionality ensures nothing is missed
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Specialists in CCTV and Surveillance Services
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Carrier grade systems to ensure reliability and uptime
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Improved responsiveness and controls
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A single Video Management System (VMS) to manage video from multiple camera manufacturers
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Watcher software and systems can be integrated with response management and other systems

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Incredible AI functionality allows for true pre-crime interventions

Request a Quote

Watcher in Action

Success Story
Watcher unveils fake electricity contractors to be robbers in disguise

Watcher's Smart Surveillance System uncovered a group of criminals who were impersonating electricity maintenance workers, and prevented their break-in plans before they could succeed.

It was discovered that the criminals had obtained access to the street electrical box, and while pretending to be at work on routine maintenance, were in fact cutting power to nearby businesses and then waiting for the backup alarm batteries to drain before returning later that evening to break in. Watcher's surveillance cameras, having their own independent backup batteries and intelligent threat detection, survived the power outages and identified the criminals when they returned that evening. The Watcher system immediately alerted the surveillance officer and the armed reaction team, who apprehended the criminals within minutes of them entering the property.

    Customer Review

    "Excellent product and after service. 10/10"

    "I most definitely approve and appreciate your excellent product that comes with some of the most professional personnel. 10/10 For after service as well."
    - Danie Jacobs, Paramount K9 Solutions
      Customer Review

      "I would highly recommend them to anyone!"

      "We've been using Watcher Surveillance Solutions for foot traffic monitoring and identifying the best merchandising positions in our retail store. Their service has been professional and very insightful for our business. After-sales service and interaction with the team have been phenomenal. I would highly recommend them to anyone!"
      - Izelna Kotze, National Retail Operations Manager - weFix
        Customer Review

        "highly recommend them to anyone looking for dependable security solutions"

        "We've been using Watcher Surveillance Solutions for off-site CCTV monitoring, and their service has been reliable, professional, and efficient. I would highly recommend them to anyone looking for dependable security solutions."
        - Deon van Niekerk, M & B Used and New Car Parts
          Customer Review
          "It has enabled us to protect larger areas and we are therefore expanding operations"

          "Advanced CCTV camera technology and cost-effective Off-Site Monitoring, provided by Watcher Surveillance Solutions, has improved the farm's ability to protect its harvest-ready crops. We are now confident that the loss of crops due to theft can be reduced to sustainable levels. It has enabled us to protect larger areas and we are therefore expanding operations."

          - Charles Farinha, owner at Plantation Farms, South Africa
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            A WATCHER expert will help you get started!

            Call now 012 006 1051
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            Who is Watcher?

            Watcher was born from the need to make cutting-edge surveillance technology affordable and accessible to all.
            We have found that less than 10% of cameras in the field are being effectively monitored (30% don’t even work) and the cameras systems that are monitored are not being utilised to their full potential. Watcher was born from the need to make your camera system work for you!
            View Company Profile

            Watcher was established in 2019 by founders with vast experience in communications and information technology.

            We recognise the accelerated advances in technology which enables vast improvements in the surveillance industry, and we are achieving a best-of-breed solution through the use of Artificial Intelligence and state-of-the-art camera technology.

            This incredible technology, combined with our off-site surveillance centre works hand-in-hand with traditional security solutions to provide the safety that all communities, businesses and families deserve.

            GET SMART. GET WATCHER.